Stock Designs:
All stock design coasters are made to order and are dispatched within 3 working days.
UK orders are shipped using Royal Mail and usually arrive a couple of days after dispatch. Please note that although we will dispatch your order within 3 days, we cannot guarantee there won't be delays to Royal Mail's delivery service. Therefore, please allow an extra few days for your order to arrive before contacting us. If you have not received your order after 8 working days, please get in touch and we'll get it sorted in a jiffy.
Also note... we're a small business and everything is made to order, unfortunately we can't be as quick as Amazon, as much as we'd like to be!
Next day delivery/Express delivery is occasionally available depending on how busy we are. If you require an order within 8 working days, drop us a message and we'll see what we can do.
Custom orders:
We aim to dispatch all custom orders within 5 working days, this gives us time to create the design and also make any amendments if required. Custom orders are then dispatched using Royal Mail and should arrive within a couple of days after dispatch. All custom orders are sent to you to be approved before we etch, any delay in your approval of a design will impact dispatch times.
Depending on our custom order book, we may be able to get orders to you quicker, but please contact us if you require your custom order within 10 working days.
If you have not received your custom order after 10 working days please get in touch.